Welcome to Brownstone Heating & Air Conditioning ("we," "us," or "our"). By using our website, requesting service, or communicating with us, you agree to the following terms.
Services We Provide
Brownstone Heating & Air Conditioning provides residential and commercial HVAC services in Brooklyn and the surrounding NYC boroughs, including:
- AC repair, installation, and maintenance
- Heating and HVAC system repair
- Mini split repair and installation
- Emergency HVAC service
- Routine tune-ups and seasonal maintenance
Service Availability
We do our best to respond quickly, but we cannot guarantee immediate availability for every request. Service times depend on technician schedules, weather, parts availability, and current demand. Emergency calls are prioritized whenever possible.
Estimates & Pricing
Any prices, quotes, or estimates provided before an in-person inspection are preliminary and subject to change once a technician evaluates the equipment and conditions on site. The final price will be confirmed and approved before work begins.
Customer Responsibilities
You are responsible for providing accurate information when requesting service, including your contact details, address, and a clear description of the issue. Inaccurate or incomplete information may delay service or affect the accuracy of estimates.
Communication Consent
By contacting us or submitting a form on our website, you agree that we may communicate with you by phone, text message (SMS), and email regarding your request, scheduling, estimates, and follow-up.
- Message and data rates may apply.
- Message frequency varies based on your request.
- You can opt out of text messages at any time by replying STOP.
- For help, reply HELP or contact brownstonehvac@gmail.com.
Message Delivery
We are not responsible for delays or failures in the delivery of text messages or emails caused by carriers, network issues, or other factors outside our control. For time-sensitive or emergency requests, please call us directly at (347) 997-3360.
Changes to These Terms
We may update these terms from time to time. The most current version will always be posted on this page.
Contact
Questions about these terms? Reach us at brownstonehvac@gmail.com or (347) 997-3360. See also our Privacy Policy.